(+34) 923 580 375 info@joselito.com
Jamones Joselito

Conditions of Contract

These general Conditions of Contract govern the purchase of products through the Website https://joselito.com, hereinafter, "the Website" or "JOSELITO". By means of the acceptance of the present General Conditions of the Contract, the User (you) states

That you have read and understood what is stated here.

That you are a person with sufficient capacity to hire..

That you assume all the obligations provided herein.

That you are of legal age (18 years) to acquire the products that are offered in the Website


1. Description of the purchase procedure

The procedures to purchase the products that are offered through the Website are the following:

Selection of the product: The User who wishes to purchase a product offered through the Website must check the "Buy" button. Before selecting this "Buy" button, the User will be able to consult the detailed description of the product that he wants to acquire. The Member will be able to continue with the purchase process until he has selected all the products that he wants to acquire through the Website

Purchase confirmation: Once all the products have been selected, the User will be able to see the selected products in a summary of the order that will be shown. In case you want to continue shopping, you must click on the "Continue shopping" button. Otherwise, click on the "Pay" button

Identification: the User must be identified as a Member. If you are not a Member of JOSELITO you can register to continue the purchase.

Customer data and secure payment: The User must fill out a specific form related to the sending of the order. The User who had already registered the shipping information data at an earlier time should not re-fill this information. Otherwise, before confirming the payment data, you must include the shipping data and the invoice data of the order. Next, the User must choose a payment method by credit card or bank transfer to confirm the order. Before going to the next step, the User can, before validating, see a summary of the order. Later, the User must click on the "Finalize Purchase" button and he will be redirected to the payment platform that corresponds to the chosen payment option.

Payment confirmation: Once the order has been confirmed, the Member will see the confirmation of receipt of the order. The order will be processed once JOSELITO receives the confirmation of the payment of the order according to the form chosen by the Member in the step "Customer data and secure payment." The Member can continue to purchase once this purchase process is completed. Once the purchase process has been completed, the User will receive an email with the information related to the order (order number, products purchased, delivery deadlines and shipping information).

2. Shipping conditions

JOSELITO sends its products exclusively to Spain. The shipping costs, depending on the area of shipping of the products, will be at the buyer's expense. These shipping costs vary depending on the shipping area and the total weight of the order.

For purchases greater than € 100, JOSELITO will not charge shipping costs to any address in Peninsular Spain.

For purchases greater than € 200, JOSELITO will not charge shipping costs to any address in Balearic Islands, Ceuta, Melilla in Spain.

For purchases greater than € 400, JOSELITO will not charge shipping costs to any address in Spain Canarias.

The delivery of the orders will be made at the address of delivery freely designated by the User, within the period established in the product's own sheet. JOSELITO has settled with his logistics partner the possibility of a second attempt of delivery at no additional cost, coordinated with the User, in case the User is not present in the shipping address on the first delivery attempt. However, JOSELITO will not assume any responsibility when the delivery of the product does not take place as a consequence of the inaccuracy or falsity of the data provided by the User for that purpose, as well as in the case in which the delivery cannot be done for reasons beyond the control of JOSELITO, as it is the absence of the addressee in the two delivery attempts fixed in the contracting conditions.

JOSELITO can not be responsible for the delay in the delivery of orders for causes not attributable to JOSELITO, or for reasons beyond the company control such as acts of God and force majeure.

3. Price of the products offered in JOSELITO

The price of the products offered on the Website includes, unless expressly stated otherwise, Value Added Tax (VAT) or other taxes that may be applicable and, in any case, will be expressed in the Euro (€) currency.

For any information about the order made, the User may send an email to store@joselito.com. In any case, the User must indicate the order number that was assigned to him and that was indicated in the confirmation email of the purchase.


4. Right of withdrawal

You have the right to withdraw from this contract within 14 calendar days without justification. The withdrawal period will expire at 14 calendar days from the conclusion of the contract. To exercise the right of withdrawal, you must notify us to: CARNICAS JOSELITO S.A., CALLE SANTA RITA, Nº 8, 37770-GUIJUELO (SALAMANCA), ESPAÑA. TELEPHONE: 923-58-03-75, and EMAIL: store@joselito.com, your decision to withdraw the contract with an unequivocal statement.

Excluded from this right are products purchased from fresh meat, slicing once opened or any other product that is delivered sealed and the seal is removed, as well as those products that expire quickly or that are directly excluded in Article 103 of the Consumer Act.

You may use the form of withdrawal form below, although its use is not mandatory, and may use any other unequivocal statement. If you use this option, we will promptly notify you on a durable medium (for instance, by email) of the receipt of such withdrawal. To comply with the withdrawal period, it is sufficient that the communication regarding the exercise of the right of withdrawal is sent before the withdrawal period expires.


Consequences of withdrawal:

In case of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of the additional costs resulting from the choice of a delivery method different from the less expensive mode of delivery we offer) without undue delay and, in any case, no later than 14 days from the date we are informed of your decision to desist from this contract. We will proceed to make such refund using the same payment method used by you for the initial transaction. We may retain the refund until we have received the goods. You must return or deliver the goods to us without undue delay and, in any case, at the latest within 14 days from the date you inform us of your decision to withdraw from the contract. The term will be considered fulfilled if you make the return of the goods before the expiration of the period of 14 days. The merchandise should be delivered with the seals and containers intact in their original packaging. You must assume the direct cost of returning the goods. You will be solely responsible for the decrease in value of the goods for manipulating the product in a different way from what is necessary to establish the nature, characteristics and operation of the goods


Withdrawal form template

[you only have to complete and send this form if you wish to withdraw from the contract]

For the attention of: CARNICAS JOSELITO S.A., CALLE SANTA RITA, Nº 8, 37770-GUIJUELO (SALAMANCA), ESPAÑA. TELEPHONE: 923-58-03-75, and EMAIL: store@joselito.com

I hereby inform you that I give up my contract of sale of the following goods____________________________________________________________________________________________________________________________________________________________________________________________________________

Order received on________________________________________________________________________________________                                                                                                                                                                                                                                      

Order number ________________________________________________________________________________________

Name of consumer________________________________________________________________________________________                                                                                                                                                                                                                        

Consumer address ________________________________________________________________________________________

Consumer signature ________________________________________________________________________________________                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     


5. Applicable legislation and competent jurisdiction

If you are contracting as a consumer, for the resolution of possible disputes, the parties undertake to submit, at their choice, and waiving any other jurisdiction that may correspond to them, to the courts and tribunals of the city corresponding to the domicile of the Member or User.
If you are contracting as a company, the parties agree to submit to the Courts and Tribunals of Salamanca expressly waiving their